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The Albion Surgery

6 Pincott Road
Bexleyhealth
Kent, DA6 7LP
Telephone: 0208 304 8334
Fax: 0208 298 0408

Patients Rights and Responsibilities
 


Your rights and responsibilities

We aim to provide you with safe and up-to-date medical care, honest and 
realistic advice and a friendly, efficient service.  We ask you, as patients, to
use our services responsibly and respect our staff and premises.

Your rights:

Confidentiality from all members of staff at all times
Telephone calls answered as promptly as possible
Appointment on the same day if you are acutely ill
Repeat prescriptions to be ready in 48 hours (excluding weekend)
Prompt investigation of any complaint made
Treated with courtesy, and professionally by all staff

 

Your responsibilities:

To treat our staff with courtesy at all times
To cancel appointments as soon as possible if you cannot attend
Not to request a home visit if you are capable of attending the surgery
Promptly advise the practice of any change of address, name or home /mobile telephone number
 

 
 
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Practice News

Practice Pharmacist
practice pharmacist
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FLU CAMPAIGN
Clinic Times
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Shingles
Information about eligibility for this vaccination can be obtained by contacting the pract…
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GP Changes
Doctor News
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